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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can pets stay together?

    I am very sorry.
    Please refrain from any pets at this facility.
  • Please tell me the child fee.

    Adult rates for junior high school students and above
    70% of the adult fee for elementary school students (If you wish to cook for children,Continue reading
  • Is there a convenience store nearby?

    FamilyMart is about 20 minutes by car.
  • Please tell me the use time of the public bath.

    Available from 6:00 in the morning to 22:00 in the evening.
  • Please tell me the time of dinner and breakfast.

    Supper will be served in a two-part system from (1) 18:00 to (2) 18:30.
    Breakfast is a two-part system from ① 8:00 to ② 8:30.
  • Is early check-in available?

    Check-in is from 15:00, but we will inform you as soon as your room is ready.
    Please wait at the Sanso "Ikoi" until you are ready, or Sanso Continue reading
  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 11:00.
  • Is late check-out possible?

    Yes, certainly.We accept up to 3 hours at an additional charge of 5000 yen per hour per room.
  • How many people can stay per room?

    Each room can accommodate up to 4 adults.
  • Can I use a group?How many people can stay up to?

    Yes, certainly.We accept reservations for up to 52 people.
    However, there is no banquet room for groups, so we do not accept banquets.
    MealsContinue reading
  • Is it possible to stay alone?

    Yes, certainly.However, only on weekdays.
  • Do you rent room clothes and towels?

    Yes, we do provide.We have prepared for the number of guests in the room.
  • What are the facilities and amenities in the room?

    amenities include bath towel, face towel, bath porch, toothbrush, shaving, shower cap, cotton swab, cotton, lotion, milky lotion, cleansing,Continue reading
  • Is your meal in your room?

    No.Available at the restaurant in the private room.
  • Is allergy available?

    Yes, certainly.However, we may not be able to respond on the day, so please let us know in advance.
  • Do you have drinks and tobacco vending machines?

    No, we do not have this.
  • Is smoking allowed in the room?

    No, all rooms are non-smoking.Please smoke in the designated place.
  • Can you arrange a beauty salon or massage?

    Massages can be arranged.Please let us know your desired time on the day.
    We do not have a beauty spa.
  • Can I connect to the Internet?

    Yes, certainly.The whole building is equipped with Wi-Fi.
  • Do you rent wheelchairs?

    Yes, we do provide.The number is limited, so please let us know in advance if you use it.
  • Do you have an open-air bath?

    Yes, this facility has an open-air bath in all rooms.
    Here you can enjoy a bath at any time you like.
  • Do you have a private bath?

    Yes, we do provide.There are two places, "Forest Open-Air Bath" and "Bamboo Open-Air Bath".
    Available from 7:00 to 22:00.
  • Do you have a sauna?

    No, we do not have this.
  • Please tell me the quality and efficacy of the spring.

    Hot Spring Qualities:Simple hot spring(Hypotonic-weak alkaline hot spring),Efficacy:Neuralgia,muscle pain,Joint pain,Fifty shoulders,Motor pContinue reading
  • Is there a pick-up service?

    Yes, we do provide.
    Nagasaki Airport accept reservations for transfers to and from Nagasaki Airport, JR Omura Station, and JR Chiwata StatioContinue reading
  • Is there a parking lot.

    Free parking.
  • Please tell me the means of transportation and the time required to reach Nagasaki City.

    car/Use the toll road from Omura IC Get off at "Nagasaki IC" on the Nagasaki IC Nagasaki Expressway... Approximately 40 minutes
    Train / ChiwContinue reading
  • What is the means of transportation and time required to reach Huis Ten Bosch?

    car/Prefectural Route 6 ━ Nodake Entrance (National Route 34) ━ Egashira (National Route 205) ━ Huis Ten Bosch Approximately 40 minutes
    TraiContinue reading
  • Please tell me the transportation method and required time to Nagasaki Airport.

    car/Prefectural Route 6 via Sunset Street ... Approximately 25 minutes
    Train / Chiwata Station Rapid Seaside Liner Nagasaki Line from ChiwatContinue reading
  • How long can I change the number of people?

    Up to 2 days before your stay.

Reservations and Inquiries

Please contact us if you have any questions.