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  2. Frequently Asked Questions

Frequently Asked Questions

  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 11:00.
  • Is early check-in available?

    Check-in is from 15:00, but we will inform you as soon as your room is ready.
    Please wait in the common room until you are ready, or leave yContinue reading
  • Is late check-out possible?

    Yes, certainly.We accept up to 3 hours at an additional charge of 5000 yen per hour per room.
  • How many people can stay per room?

    Each room can accommodate up to 4 adults.
  • Can I use a group?How many people can stay up to?

    Yes, certainly.We accept reservations for up to 52 people.
    However, there is no banquet room for groups, so we do not accept banquets.
    MealsContinue reading
  • Is it possible to stay alone?

    Yes, certainly.However, only on weekdays.
  • Do you rent room clothes and towels?

    Yes, we do provide.We have prepared for the number of guests in the room.
  • What are the facilities and amenities in the room?

    amenities include bath towel, face towel, bath porch, toothbrush, shaving, shower cap, cotton swab, cotton, lotion, milky lotion, cleansing,Continue reading
  • Is your meal in your room?

    No.Available at the restaurant in the private room.
  • Please tell me the time of dinner and breakfast.

    Dinner will be introduced in a two-part system from ①18: 00 ~ ②19: 00.
    Breakfast is a two-part system from 7:30 to 8:30.
  • Is allergy available?

    Yes, certainly.However, we may not be able to respond on the day, so please let us know in advance.
  • Is it possible to bring in alcohol?

    Sorry, please refrain from bringing it to the restaurant.
    However, if you wish to bring in special alcohol such as an anniversary, you will Continue reading
  • Do you have drinks and tobacco vending machines?

    No, we do not have this.
  • Is smoking allowed in the room?

    No, all rooms are non-smoking.Please smoke in the designated place.
  • Can you arrange a beauty salon or massage?

    Massages can be arranged.Please let us know your desired time on the day.
    We do not have a beauty spa.
  • Can I connect to the Internet?

    Yes, certainly.The whole building is equipped with Wi-Fi.
  • Do you rent wheelchairs?

    Yes, we do provide.The number is limited, so please let us know in advance if you use it.
  • Please tell me the use time of the public bath.

    Available from 15:00 to 23:00.
  • Do you have an open-air bath?

    Yes, this facility has an open-air bath in all rooms.
    Here you can enjoy a bath at any time you like.
  • Do you have a private bath?

    Yes, we do provide.There are two places, "Forest Open-Air Bath" and "Bamboo Open-Air Bath".
    Available from 7:00 to 22:00.
  • Do you have a sauna?

    No, we do not have this.
  • Please tell me the quality and efficacy of the spring.

    Hot Spring Qualities:Simple hot spring(Hypotonic-weak alkaline hot spring),Efficacy:Neuralgia,muscle pain,Joint pain,Fifty shoulders,Motor pContinue reading
  • Is there a pick-up service?

    Yes, we do provide.
    Pick-up and drop-off from Nagasaki Airport, JR Omura Station, JR Chiwata Station is available by reservation.
    Please conContinue reading
  • Is there a parking lot.

    Free parking.
  • Is there a convenience store nearby?

    Seven-Eleven is about 10 minutes by car.
  • Please tell me the transportation method and required time to Nagasaki city.

    car/Use the toll road from Omura IC━Get off at Nagasaki IC on the Nagasaki Expressway... about 40 minutes
    Train / Rapid Seaside Liner bound Continue reading
  • How do I get to Huis Ten Bosch?

    car/Prefectural Road No. 6 ━ Nodake Entrance (Route 34) ━ Egashira (Route 205) ━ Huis Ten Bosch Approx. 40 minutes
    Train / Rapid Seaside LinContinue reading
  • Please tell me the transportation method and required time to Nagasaki Airport.

    car/From Prefectural Road No. 6 via Sunset Street ... about 25 minutes
    Train / Chiwata Rapid Seaside liner Nagasaki Line from Station ━ OmurContinue reading
  • Please tell me the child fee.

    Adult rates for junior high school students and above
    For elementary school students, 50% of the adult fee (70% of the adult fee if meal conContinue reading
  • Can pets stay together?

    I am very sorry.
    Please refrain from pets except dogs and cats at this facility.

Reservations and Inquiries

Please contact us if you have any questions.